[Sg] - Why FairPrice charges BOTH a service fee AND a delivery fee for online orders?

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[Sg] - Why FairPrice charges BOTH a service fee AND a delivery fee for online orders?

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01-12-2024, 12:30 AM

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[Sg] - Why FairPrice charges BOTH a service fee AND a delivery fee for online orders?

An honorable member of the Coffee Shop Has Just Posted the Following:

WHY THE SERVICE CHARGE?

FairPrice charges a service fee and a delivery fee for online orders. This seems quite out of sync with other online retailers such as RedMart, Amazon, Giant and Cold Storage, as well as smaller independent online grocery vendors, which charge only a delivery fee and waive it beyond a defined threshold.

In addition, it seems somewhat of a misrepresentation to advertise only the delivery fee (free for purchases over $79) and not mention...

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